Can I get more details about the service?
Yes. Please ask us anything you need to know. We are happy to help and answer all questions you might have. The best way might be to get in touch over the phone or over a quick chat. Just provide us with your contact details here and a time and date when you will be available.
What is your pricing structure?
Are you available for a call?
Yes. Please send us your contact details and a date here and time when you will be available and one of our experts will call you back to discuss your project. You can also try to call us directly on our India number 011-41604278.
How quick is your turn around? /How long does the process take?
This depends on the length of the raw video files you upload and the complexity of your project. Usually 24 working hours is the average time for completion of a project with raw footage length of less than 75 minutes.
We also offer express delivery option, to avail that option please do contact us here.
I can’t find a matching category for my type of video. What should I do?
Can I request specific edits if I am not happy?
Yes. It is our top priority to edit the video as per your requirements. We include three rounds of revisions for free. In order to get the best outcome, we encourage you to give detailed instructions on how you want your video to be edited. We will then do our best to edit the video as per your instructions.
I have a selection of still photographs that I would like to use in the video montage, is this possible?
Do you choose music by yourself and synchronise it with the video transitions?
Yes, if you want us to choose the music ourselves we will do so and synchronise it with the picture. Otherwise you can suggest music of your choice when placing the order.
Do I need to pay the full amount while placing order?
What kind of devices can I use to record my videos?
Any device is fine; ipad, tablet, iphone, smartphone, camcorder, and video function on a digital camera or through any professional camera. If you are not sure, please drop us an email at [email protected].